Well, when I reminisced about the time when I come to a restaurant, I had a really bad moment when I had to put up with a bad quality service of the waiter at that restaurant. I remember that is the Mexican restaurant and it happened three weeks ago. The restaurant there is quite beautiful and conveyed with lots of ornaments. That’s really beautiful restaurant because this is a five-star restaurant. So I truly reckoned that the quality there is good, but it wasn’t good. They serve the customer, they need to be polite, but they didn’t and they give me a really bad hit of the roof. Not only that, the food when they came out is quite long and they’ve spilled the food into my pants and they don’t take any responsibility about that. I feel really upset and really hitting the roof and I could not even do that. I like to experience something like that, but it’s still really… What can I say? It’s really angry.
Band 5+: Describe a bad service you received in a restaurant/shop You should say: When and where it happened What happened How you reacted And explain how you felt about the experience
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Polished transcript:
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Well, when I reminisced about the time I went to a restaurant, I had a really bad experience with the poor quality service from the waiter. I remember it was a Mexican restaurant, and it happened three weeks ago. The restaurant is quite beautiful and decorated with lots of ornaments. It's a beautiful restaurant because it is a five-star establishment. So, I truly expected the quality to be good, but it wasn't. They serve customers and need to be polite, but they weren't, and I was really upset. Not only that, the food took a long time to arrive, and when it did, they spilled it on my pants and didn't take any responsibility for that. I felt really upset and very angry, and I couldn't even express that. I don't like to experience something like that, but it was really... What can I say? It was really frustrating.
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