The pie charts compare survey outcomes regarding the level of satisfaction with operating hours and an IT service among full and part-time students in a particular university’s library.
Overall, the most striking feature is that the majority of full-time learners is more content with both services and open hours of the library. In contrast, a considerable share of part-time students is satisfied with only working hours.
In detail, while 54% of full-time students responded to a survey extremely positively regarding computer-based support, only 20% of part-time ones were delighted with it. In addition, a significant percentage of 35% and 31% regarding both part-time and full-time learners, demonstrated their appealing attitude towards the service. However, there is a noticeable discrepancy of those who are absolutely dissatisfied, demonstrating the figure of 45% part-time and 15% full-time students.
In contrast to IT support, the satisfaction level with operating hours were highly estimated by part-time and full-time students of 72% and 87% respectively. 23% of part-time and 12% of full-time ones found the library operating ours acceptable. And the minority of 5% and only 1% of learners were completely disappointed by the schedule of the library.