The pie chart compares the the result of a questionnaire asked visitors to the parkway hotel and how they rated the hotels customer service. The same questionnaire was given to 100 guests over a 5-year period from 2005 to 2010.
Overall, it is clear that the satisfactory and poor servise were the most popular choice to rate service. However, after 5-year period they decreased.
In 2005, the most popular results of a questionnaire was satisfactory, with approximately 45%. Followed by, poor result, the second most popular answer, with around 21%. Meanwhile, good and very poor results, with the same percentage at 14% and 15%, respectively. Additionally, the excelent accounted for 18%, the lowest percentage among all others results.
In 2010, the satisfactory and poor results experienced a significant decreased to 17% and 12%, respectively. In contrast, the excelent and good results experienced a dramatic increase to 28% and 39%, respectively. Conversely, very poor results slightly decrease to 4% and become the lowest results.
