The pie charts illustrate the level of satisfaction among undergraduates and postgraduates students regarding three distinct facilities including school rooms, university cafeteria and school facilities at a UK’s university in 2007.
Overall, the majority of students were recorded to be satisfied with most of the facilities in their school. Whilst they show identical results about the school rooms, the contrast shows at how they view the cafeteria and facilities.
Regarding the school rooms, obviously both groups share a nearly same level of satisfaction with slight differences. The majority in undergraduates and postgraduates, specifically 62% and 63% respectively, are shown that they were over satisfied with the quality. Likewise, the number of students who were not satisfied and quite satisfied were also identical, with the distinction between undergraduate and postgraduate being only less than 1% of each category.
The cafeteria was a strong point for postgraduates but the least satisfying aspect for undergraduates. The contrast shown at a majority of 73% of postgraduates who were satisfied and only 11% students are displeased with the cafeteria whilst in undergraduates’ opinion, just about 52% of them are pleased with the place, which is less than 20% compared to their seniors. Moreover, 26% of them are not satisfied with the cafe, showing a clear difference where postgraduates were far happier with the university cafeteria.
As for school facilities, undergraduates gave exceptionally positive feedback, with 85% being very satisfied and only 1% not satisfied. Conversely, the postgraduates satisfaction was lower, with only 43%, making a gap of nearly 50% and a quarter were not satisfied. It is noticeable that the school facilities received the highest overall rating from undergraduates but the lowest satisfaction gap between the two groups.