The bar char and table illustrate client satisfaction and dissatisfaction rates in the US with airlines and five disparate categories in three different years.
Overall, the data for satisfaction witnessed an upward trend, while the figure for dissatisfaction experienced a downward trend. Additionally, the ratio of courtesy of flight attendants was the most considerable percentage , while the statistic for comfort of seats was the lowest one.
To begin with, in the bar chart, the figure for satisfaction with the job the nation’s major airlines are doing are 65%, which is precisely double that of dissatisfaction in 1999. In 2000 and 2007, there was a growth of 3% of the figure for satisfaction with the job the nation’s major airlines are doing, whereas the dissatisfaction witnessed a reduction of 5%.
In the table, 88%, 90% and 92% of courtesy of flight attendants are the highest percentages in 1999, 2000 and 2007. These were followed by comparable percentages of courtesy of check in with 87%, 89% and 88%, respectively. The share of shcedules increased slightly from 75% to 79% in 1999 and 2000, after which it remained unchanged in 2007, while the figure for tickes rose significantly from 45% to 65%.Finally, only 47% of comfort of seats represented the lowest percentage.
