The bar graps illustrates the execution of a bus company in regards of readiness, both actual and target, and the number of objections and passengers.
Overall, the percentage of targeted services reaching on time decreased slightly over the few years. Meanwhile, the actual services arriving on time shows a sharp decrease over a year which is followed by exponential growth in the percentage in remaining years.
In year 1999, the actual percentage was 85% and the targated percentage was 86% which was peak for both of the services. Similarly, In year 2000, the noted percentage of aid arriving on time significantly dropped to 82% which in year 2001 rose to more than 84%. In year 2003, small increase can be seen in actual percentage taking it to almost 85%. The targated service had a trend of gradual decrease reaching below 85% on year 2003.
Likewise, the number of complaints per 1000 travellers had some fluctuations as the year changed. In 1999, the number of dissatisfaction of the people per 1000 was about 70 which abruptly increased to 100. Moreover, the graph provides that the statistic decreased to 80 in 2001. Then, the data shows a tide of gradual increase over the year reaching 120 in year 2003.