The line chart illustrates the number of inquiries sent to the Tourist Information Office in a particular city via three means of communication, between January and June in 2011.
Overall, there was remarkable growth in communicating through face-to-face and telephone. Nonetheless, while others witnessed a significant increase, communicating via letter or email fell noticeably.
Initially, telephone enquiries were the most common, standing at just under 1,000 in January, followed by letter/email enquiries at around 800. Over the next three months, the number of telephone enquiries rose slightly to about 1,000, while enquiries by letter or email declined gradually to approximately 600. This trend continued throughout the period, with telephone enquiries reaching a peak of nearly 1,600 in June, whereas letter/email enquiries dropped steadily to their lowest point of around 400.
On the other hand, the lowest point belonged to face-to-face, which was just above 400 in January. During two month, face-to-face enquiries outstripped communication through letter/email at 800 in March. Similiarly, following month, face-to-face enquiries surpassed communication via letter/email at around 1,300. Consequently, face-to-face reached its peak at approximately 1,900.
