The bar charts compare the percentages the average time of reaching on timer and the targeted time set the bus companies and the number of of complaints made by the passengers per 1000 person from 1990 to 2002.
Overall, except 2002,the buses always arrived late and the number of complaints also increased over the period in the given years.
It is evident that the targeted time for arrival of buses was 84% and the actual arrival time was 83% in 1990,However the difference was huge in 1993 by 82% and 85% respectivley.After experiencing fluctuation over time the buses arrived on time in 2002 taking over the over the targeted time by 1% .
On the other hand, the number of complaints was made by pasenger was 50 from 1000 in 1990. The number of people who complained increased by 50 passenger in 1993,wchich fell to just over 50 in 1996. However, the of passenger rose sharply and peaked at over 100 per 1000 passenger in 2002.
