The line graph illustrates the quantity of customer objections in a region in 2014 and 2015.
Overall, it is clear that the volume of objections sent by shoppers in both years witnessed an upward trend. Furthermore, the highest figure can be seen in the number of objections in 2015.
Between January and February, having decreased moderately by approximately 11, the quantity of complaints from customers in 2015 was higher than those in 2014. Furthermore, complaints dispatched from shoppers in April and May 2015 experienced a slight growth of around 7, followed by a consistent decline from 22 to just around 13 in the 5 months later. This figure, then climb sharply before reaching the highest point of 30 in December,
On the other hand, a notable identically can be seen in the number of complaints in April, August and September in both years. Additionally, the volume of complaints in 2014 hit the lowest point of 5 in February then fluctuated in a range of around 8 to 17 in the next 8 months before sharply increasing to 21 in the following month.