Letter

Band 5+: The local community center is looking for a part-time receptionist to work evenings and weekends. Write a letter to the center's manager to apply for the job. Include details about: - which position you are applying for and where you saw the advertisement - why your communication and customer service skills make you a strong candidate - when you can start and your preferred working hours.

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Dear Manager,

I am writing to apply for the position of the part-time receptionist at your community centre. I recently saw an advertisement on your community board, and I believe I would be a suitable candidate for this role.

I am currently a university student and have a previous experience in working as a customer service, where I regularly asissted customers, prepared neccessary documents, handled complaints. These responsibilities helped me develop excellent communication skills. I am confident with people from different backgrounds and always stive to provide friendly service.

In addition to it, I am very time bounded, attention towards details, well-organised for computerized task.

If I get selected, I would be available from 29th August, 2026. As my break will start. I would prefer to work on weekdays in mornings before noon. However, I am flexible as per schedule as well.

Thank you for considering my application. I look forward to the oppurtunity to discuss my suitablity for the position in an interview.

Yours faithfully,

Medhavi Wadhwa

Word Count: 168

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Overall Band Score

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Vocabulary Complexity:
C2 - Complex
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Grammar Mistakes: N/A

Vocabulary Repetition:

would: 3

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Task Response

The letter addresses the main requirements of the task: it states the position applied for, mentions where the advertisement was seen, discusses communication and customer service skills, and provides a start date and preferred working hours. However, there are some lapses in clarity and relevance. The description of skills is somewhat vague and includes irrelevant details (e.g., 'time bounded, attention towards details, well-organised for computerized task') that are not directly tied to the job. The preferred working hours (weekday mornings) conflict with the job's stated requirement of evenings and weekends, which may be seen as a lapse in task achievement. To improve, focus on providing specific examples of your customer service experience, clearly align your availability with the job's requirements, and ensure all points are fully developed and relevant.

Coherence & Cohesion

The letter has a clear overall structure with an introduction, body paragraphs, and a closing. However, the flow is sometimes disrupted by abrupt transitions and incomplete sentences (e.g., 'As my break will start.'). The paragraphing is adequate but could be improved by more logical grouping of ideas, such as separating the discussion of skills from the availability details. Using cohesive devices more effectively would help the reader follow the message more effortlessly.

Lexical Resource

The letter uses a range of vocabulary appropriate for the task, such as 'suitable candidate', 'excellent communication skills', and 'friendly service'. However, there are several spelling errors (e.g., 'asissted', 'neccessary', 'stive', 'oppurtunity', 'suitablity') and some awkward or informal phrases (e.g., 'time bounded', 'attention towards details', 'well-organised for computerized task'). To improve, use more precise and natural collocations, and proofread for spelling accuracy.

Grammatical Range & Accuracy

The letter attempts to use a range of sentence structures, but there are numerous grammatical errors that affect clarity. Examples include incorrect article usage ('a previous experience'), missing prepositions ('working as a customer service'), subject-verb agreement issues, and incomplete sentences. Punctuation is mostly correct, but the overall accuracy needs significant improvement. To raise the score, focus on using correct verb tenses, articles, and prepositions, and ensure each sentence is complete and grammatically sound.

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