Pie Chart

Band 6+: The pie charts compare the reasons for customer complaints received by a company in two consecutive years, 2019 and 2020.

See all user-written answers on this topic

Image for topic: The pie charts compare the reasons for customer complaints received by a company in two consecutive years, 2019 and 2020.

Our system will evaluate the answer based on this AI-generated description.

The image displays two pie charts comparing customer complaints for 2019 and 2020; 2019 is divided into Others 40%, Incorrect Changes 24%, Item Damaged 25%, Doesn't Work as Specified 6%, Communication Tactics 5%; 2020 shows Others 32%, Incorrect Changes 23%, Item Damaged 26%, Doesn't Work as Specified 14%, Communication Tactics 5%.

Given the complexity of the image, the above description may not be entirely accurate.

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Check it out

Note: Both the topic and the answer were created by one of our users.

A couple of pie charts give information about the reasons for customer complaints received by a company in two different years, 2019 and 2020. Overall, the item’s damage and communication tactics showed an upward trend, while incorrect changes followed by doesn’t work as specified and other reasons became less popular among customers in 2020.

Focusing on the increases first, 26% of customers complained to the company due to the reason which item damaged in 2020, up from 24% in 2019. The least popular reason in 2019 (communication tactics) became popular as well, as the figure reached 14% in 2020 from an initial 5%.

The remaining reasons showed a downward trend. The biggest drop seen in the other reasons of buyers from staggering 40% to 32%. While 25% of people complained because of incorrect changes in 2019, this figure saw a two-percentage- point change, dropping to 23% in 2020. Finally, the figure for those who complained about it (does not work as specified) stood at 6% in 2019, a figure that then fell to just 5% representing the smaller change overall.

Word Count: 180

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

reasons: 4

figure: 4

popular: 3

complained: 3

Try using synonyms for the above words

Task Response

The report adequately covers the main features of the pie charts, providing a general overview and specific details. However, there are some inaccuracies in the data reported (e.g., stating item damage increased from 24% to 26% when it was 25% to 26%, and misreporting the communication tactics percentage in 2020). To improve, ensure accuracy in data reporting and consider a more structured approach to comparing the data, perhaps grouping reasons for complaints more effectively.

Coherence & Cohesion

The report presents a generally clear overview, but the organization could be improved for better flow. The 'Focusing on the increases first' transition is somewhat abrupt. Consider grouping similar trends together more explicitly. Also, ensure that each paragraph has a clear topic and that sentences within the paragraph logically follow each other. For example, the transition between discussing 'item damaged' and 'communication tactics' could be smoother.

Lexical Resource

The vocabulary used is generally appropriate, but there's room to enhance the range and precision. For instance, instead of 'became popular as well,' consider using more specific and descriptive language like 'saw a notable increase' or 'gained prominence.' Also, vary the language used to describe changes (e.g., instead of always saying 'figure,' use 'percentage,' 'proportion,' or 'number').

Grammatical Range & Accuracy

The report contains grammatical errors that affect clarity. For example, 'The biggest drop seen in the other reasons of buyers from staggering 40% to 32%' is awkwardly phrased. It should be revised to something like 'The most significant decrease was observed in the 'other reasons' category, falling from 40% to 32%.' Pay close attention to sentence structure, subject-verb agreement, and correct use of prepositions. Proofreading carefully is essential.

Answers On The Same Topic:

The pie charts compare the reasons for customer complaints received by a company in two consecutive years, 2019 and 2020.

The two pie charts give the information about the causes for customers complaints received by a company in two different years, 2019 and 2020. Overall, other complaints showed the largest share of two-fifths, while incorrect changes are composed of a quarter percentage in this picture and became less over the next one year. In contrast, […]

Band 5+

The pie charts compare the reasons for customer complaints received by a company in two consecutive years, 2019 and 2020.

A couple of pie charts give information about the reasons for customer complaints received by a company in two different years, 2019 and 2020. Overall, item damage and communication tactics showed an upward trend, while incorrect changes, followed by ‘doesn’t work as specified’ and other reasons, became less popular among customers in 2020. Focusing on […]

Band 8+

See All

The chart show the distribution of money spent on music in three different years in northern lreland

The pie charts given illustrate the amount of money spent on music in northern Ireland in three different years (2005, 2008 and 2011). In general, people spent Ireland’s citizens expenditured in CD comprised for the highest percentages in 3 years from 2005 to 2008, while in 2011 Digital downloads took over the music field. It […]

Band 5+

The charts below show the percentage of male and female workers in country A and country B. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The pie charts compare the percentages of male and female workers in 3 different direction ( industry, agriculture, and services) in countries A and B. Overall, majority of people are service workers in both countries. In country A agriculture is more popular among both sexes than in country B, whereas industry showes an opposite trend. […]

Band 6+

The pie charts illustrate the percentages of people in five different age groups who participated in computer courses in 2000 and 2026.

The two pie charts illustrate the proportion of individuals across five distinct age categories who took park in computer training programs between 2000 and 2026 . Overall , it is clear that while computer courses became increasingly popular among younger generations over the period , the opposite trend was true for older demographics . Additionally […]

Band 8+

The pie chart below show the average house hold expenditures im Japan and Malaysia.

The pie charts illustrate the average household spending in Japan and Malaysia in 2010. Overall, housing accounted for the largest proportion of household expenditure in Malaysia, while other goods and services represented the biggest category in Japan. Health care was the smallest area of spending in both countries. In Japan, other goods and services accounted […]

Band 8+

See All

Band 6+: The pie charts compare the reasons for customer complaints received by a company in two consecutive years, 2019 and 2020.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

The pie charts compare the reasons for customer complaints received by a company in two consecutive years, 2019 and 2020.

The pie charts compare the reasons for customer complaints received by a company in two consecutive years, 2019 and 2020.

Other Topics:

The chart show the distribution of money spent on music in three different years in northern lreland

The pie charts below illustrate the percentage distribution of household expenditure in two countries, Japan and Bangladesh, in the year 2023. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The charts below show the percentage of male and female workers in country A and country B. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The pie charts illustrate the percentages of people in five different age groups who participated in computer courses in 2000 and 2026.

The pie chart below show the average house hold expenditures im Japan and Malaysia.

The graph below shows the percentage of agricultural land in five different regions and the percentage of wheat production accounted for by each of these regions. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium