The table provides information about the quantity of visitors to Ashdown Museum before and after being refurnished. In addition, the two pie charts illustrates the levels of visitor’s satisfaction in both moments.
Overall, it can be seen that before the refurbishment most people were dissatisfied with their visit. After the changes introduced, the number of visitors increased while the satisfaction levels grew.
Before the museum was refurbished, 74.000 people visited it. Most of them did not enjoy the experience: 10% were dissatisfied and 40% very dissatisfied. On 15% of people was very satisfied and 30% solely satisfied.
After the refurbishment, a larger amount of people went to the museum: 92.000 in total. Additionally, dissatisfaction rates decreased. 15% of visitors were dissatisfied while just 5% were very dissatisfied. On the country, most people was happy with their visit; 40% were satisfied and 355 very satisfied.
