The table compares the total number of visitors to Ashdown Museum in the year before and the year after its refurbishment, while the pie charts illustrate the results of visitor satisfaction surveys during the same periods.
Overall, the museum experienced a significant increase in visitor numbers upon completion of the refurbishment, and the levels of satisfaction improved considerably.
The total number of visitors rose from 74,000 visitors in the year before refurbishment to 92,000 visitors in the following year, representing an increase of 18,000 visitors more than previous year. This suggests that the improvements to the museum attracted more people.
In the year before refurbishment, the proportion of attendees who were “dissatisfied” fell from 40% before and to 15% after, while visitors who were “very dissatisfied” decreased from 10% to 5%. Before the changes, only 15% of visitors reported being very satisfied, whereas the satisfaction rose to 35% afterwards. Similarly, the