Band 5+: The table below shows how many people visited the Memphis Museum during the year before and the year after its refurbishment. The charts illustrate survey results on how visitors experienced their visit to the museum during those two periods. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The table and pie charts illustrate the total number of visitors to the memphis museum during the year before and after refurbishment, with visitor’s satisfaction conducted by surveys.

Overall, before refurbishment, majority visitors’ responses were negative, with a few positive attitudes. After being refurbished, most people responded positively, whereas the smallest number of visitors responded very bad or did not respond at all.

Year before refurbishment of museum, totally 68,000 individuals visited to the museum during the year. After survey, 42.9% of people were unsatisfied, whereas 30.8% responded good. However, the number of visitors who were genuinely satisfied with museum acccounted for just 13.2%, while 8.8% responded very bad and 4.4% no response.

Visitors started to respond more positively after the refurbishment of museum, with the total number reaching 89,000 visitors. Visitors responded good claimed at 45.9% more than people who very satisfied 30.6%. In contrast, 12.2% of visitors commented bad, and people with very bad responses and no responses, 5.1% and 6.1 respectively.