Band 8+: The table below shows how many people visited the Memphis Museum during the year before and the year after its refurbishment. The charts illustrate survey results on how visitors experienced their visit to the museum during those two periods. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The table compares the number of visitors to the Memphis Museum in the year before and after its refurbishment, while the charts illustrate how visitors rated their experience during these two periods.

Overall, the refurbishment appears to have had a positive impact on both visitor numbers and satisfaction levels. The total number of visitors increased significantly after the renovation, and a much higher proportion of people reported a positive experience, while negative feedback declined markedly.

In terms of visitor numbers, the museum saw a noticeable rise in attendance following the refurbishment. The figures for all categories of visitors increased, indicating that the improvements attracted more people overall.

Regarding visitor satisfaction, the percentage of visitors who described their experience as “very satisfied” or “satisfied” increased considerably after the refurbishment. In contrast, the proportion of dissatisfied visitors dropped sharply. Before the renovation, a significant number of visitors reported dissatisfaction; however, this figure became minimal afterwards. Meanwhile, the percentage of visitors who felt neutral about their visit remained relatively small in both periods, with only slight variation.