The provided chart elucidates the data on scores given by patients about three different health centers.
In summary, the overall average is based on five descriptors; each of them could be evaluated from 1 to 10 as very poor and excellent, respectively. The highest score is accounted for Peveril centre, while Longston had the lowest one.
Patients rated the efficiency of booking an appointment as average for Longston, while Peveril received almost “excellent” with 9.2. In contrast, service given by doctors was appoximately the same at 8 among three centers. Care of children in Peveril and Marchblack was also evaluated nearly equal with 7.5 and 7.3, although Longston’s 6.3 signifies that it hasn’t succeded in this aspect as others.
The forth factor of rating the service is pharmacy, in which Peveril was the leader with 6.3 score, followed by Marchblank’s 5.8. The criteria fluctuating the most is response to concerns, starting with 4.3 of Longston centre and ending with Peveril’s 9.6. Overall average of Peveril was 8.3 which was enough to become a winner, while 5.8 given to Longston was the lowest band.