The table compares the opinions of club members and the general public regarding the facilities, information, and quality of a new theater in a town in 2012.
Overall, club members expressed significantly higher satisfaction levels than the general public, especially in terms of quality and facilities. In contrast, both groups gave relatively lower ratings for the information provided.
Club members were overwhelmingly positive about the theater’s quality, with 88% rating it as excellent and only 2% as poor. Similarly, 72% found the facilities excellent, while just 2% expressed dissatisfaction. The lowest-rated aspect among club members was the information, which received 54% excellent, 30% satisfied, and 16% poor responses.
The general public, on the other hand, was more critical in most areas. Only 53% rated the quality as excellent, and 7% considered it poor. Facilities received 64% excellent ratings, slightly lower than club members, but with a higher dissatisfaction rate of 8%. Interestingly, the public gave the best rating for information (66% excellent), surpassing that of club members, though 14% still rated it poorly.