Dear Mr. John,
I am writing this letter to suggest some ways to improve the reception area as, there are many concerns about the reception place.
Since, last week we have been received a number of complaints with receptionist from many visitors. firstly, one of the visitors mentioned that the person who is sitting in the information desk did not clarify the information which I required. Moreover another traveller complaint that the recetptionist had an awkward behaviour with him when he ask question about the timing of flight but the receptionist said it is break time although, it was not.
the inforfamtion desk is crucial due to they provid informtion for visitors and all the significant issues and data is near them. If there would not be a receptionist who provid information about the flight, the ticket and guide the travellers.
As I have been worked in this area and have experience in this field I know some ways that we can enhance to be a perfect receptionist they are: there is a very popular book writen by Dale garengi it is a bout how to have an effective communication at work area it is really beneficial and it has a positive effect on me. beside of that when we are at wok place we should focus on our work and and respect every people without any discrimination.
Hope this information may assist you and be beneficial.
Yours faithfully,
Olivia Adams