Letter

Band 5+: Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

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Dear Sir / Madam,

I would like to contanct you regarding to my radio repair status. As you know, I bought the radio from your shop two weeks ago. After that, I had some problem when listening to radio. I already gave to you for your examine but I am still waiting your feedback.

I would like to request immediatly answer for my demand. Because I am very shoked. Please imagine, you buy the new device and your device does not work properly. Okey maybe this would be understandable. However, you give the shop again for checking process and you should wait nearly for a month. Sorry, but I try to understand what happened from your side.

In addition, please give me more detail about your cheking and analyzing methods. This is new purchased item and I do not want to huge repair process on my device.

If you are not able to very quickly repair, please provide me new radio. In terms of consumers perspective, this delay can not be acceptable.

Thanks in advance,

Best Regards.

Word Count: 177

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

radio: 4

would: 3

repair: 3

please: 3

Try using synonyms for the above words

Task Response

4.5

The letter adequately addresses the task by explaining the situation, expressing the frustration, and making a request for a quick repair or a new radio. However, there are some lapses in content, such as not providing specific details about the issue with the radio and not asking for an explanation for the delay as instructed. It would be better to include more specific information about the problem with the radio and to directly ask for an explanation for the delay in the repair process.

Coherence & Cohesion

5.5

The letter is mostly coherent and cohesive, with ideas presented in a logical order. However, there are some issues with paragraphing and the flow of ideas. It would be beneficial to organize the letter into clear paragraphs, each addressing a specific point. Additionally, the use of cohesive devices could be improved to enhance the overall coherence.

Lexical Resource

4.5

The vocabulary used is somewhat limited, and there are some inaccuracies and awkward phrasings throughout the letter. To improve lexical resource, try to use a wider range of vocabulary and express ideas more precisely. Additionally, pay attention to word choice and use formal language more consistently.

Grammatical Range & Accuracy

4.5

There is a range of grammatical structures used, but there are also noticeable errors in punctuation, verb tenses, and sentence structure. To improve grammatical range and accuracy, pay closer attention to subject-verb agreement, verb tense consistency, and the use of appropriate punctuation marks. Additionally, aim for more varied sentence structures to demonstrate a higher level of grammatical control.

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Task Response

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Lexical Resource

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