Letter

Band 4+: Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Matthew,

My name is Sukhmanjeet Kaur. I bought a radio from your shop 15 days ago and it was not working you promised me that you would repair it and I’m waiting from a week but still it is not ready.

That was my favourite radio of famous brand and it gives me disappointment. I’m feeling very upset about the products of your shop and the services you are providing to your customer. Your services and products made my mind that do not buy things from a local branches of brands. I want reason why there has been a delay and why you are not repairing it and returning it to me. If it not happened or you cannot supply it on time please can you change it with a new radio.

I hope you will consider it and understand it and return my radio as soon as possible I will be very thankful to you.

Yours Faithfully,

Sukhmanjit Kaur

Word Count: 161

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

radio: 3

Try using synonyms for the above words

Task Response

4.5

The letter partially addresses the task by explaining the situation and expressing the need for a quick repair or replacement. However, the word count is below the minimum requirement of 150 words. It would be better to provide more specific details about the purchase, the issues with the radio, and the inconvenience caused by the delay.

Coherence & Cohesion

3.5

The message is somewhat coherent, but there are issues with paragraphing and the overall organization of ideas. The letter lacks a clear structure with an introduction, body, and conclusion. Consider dividing the content into paragraphs to improve coherence and cohesion.

Lexical Resource

4.5

There is an attempt to use a range of vocabulary, but the language is often imprecise and lacks sophistication. Try to use more formal and appropriate language for a complaint letter. Additionally, pay attention to word choice and accuracy to enhance the lexical resource.

Grammatical Range & Accuracy

3.5

The letter demonstrates some control of grammar and a variety of structures, but there are frequent errors in punctuation, verb tense, and sentence structure. Review the use of punctuation and work on improving grammatical accuracy for a higher score.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

You rent an apartment and you are quite happy with it but you want to suggest a renovation. Write a letter about your suggestion. In your letter, you should tell: your appreciation of current condition; what is the renovation and why; what is the benefit of your suggestion.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium