Band 6+: Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

Dear Sir/Madam,

I am writing this letter to express my dissatisfaction about the delay in the repairment of my radio that I bought from your shop two weeks ago.

Unfortunately, the radio was not working at it was supposed to do. I returned it back to fix it but I still have not received it back from you. This whole situation is vey unpleasant since I have bought the radio as a gift to my father for his birthday and we are going to celebrate it in four days.

Please, tell me why it is taking so long to fix the radio? To be honest, that is the first time I experience something like that.I am forced to give you an ultimatum. Either you fix the radio in less than three days or send me a new fully working radio.

I look forward to hearing from you.

Yours sincerely,Richard Brown