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Letter

Band 7+: Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam,

I hope this letter finds you well. I am writing this letter to you about the purchase of defective Samsung radio from your shop around two weeks ago, and I returned it to your outlet in order to repair it. The radio had muffled tone while I was trying to change the frequency. Unfortunately, I have waited a week and it is still not ready.

As a loyal customer, this causes me disappointment about your services and the product. I purchased it as a gift for my wife on her birthday, but on a sudden moment I had to choose something else.

I believe addressing this matter promptly will restore my confidence in your shop and products. I would like to have a detail explanation on the delay, and I urge you to repair the product as soon as possible without any further delay or supply me a new radio.

Thank you for your attention to this matter.

Yours sincerely,

Komal.

Word Count: 163

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

7.5

The letter adequately addresses the task by explaining the situation, expressing feelings, asking for an explanation for the delay, and requesting a quick repair or replacement. To improve, consider providing more specific details about the issue with the radio and how the delay has inconvenienced you further.

Coherence & Cohesion

The letter is coherent and cohesive, with a clear structure and logical progression of ideas. The use of paragraphs is effective. To enhance coherence, try to connect ideas more smoothly between sentences and paragraphs.

Lexical Resource

There is a good range of vocabulary used appropriately throughout the letter. To aim for a higher score, incorporate more varied and sophisticated vocabulary to add depth to the expression of ideas.

Grammatical Range & Accuracy

The letter demonstrates a wide range of grammatical structures used accurately. Minor punctuation errors are present. To improve, pay attention to punctuation consistency and consider using more complex sentence structures.

Answers On The Same Topic:

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

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Band 9

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Band 9

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

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Band 9

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

Dear Sir, I am writing this letter to bring a situation to your attention and my disappointment in the service provided by our shop. I bought Sony radio last week from your shop on Sunday afternoon, upon arriving home and trying to start the radio I realized that it is broken as there were no […]

Band 5+

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words.

Dear Mr John, I am writing to complain about the delayance in returning the radio that you took for repairs for over a week now. On the 8th of April, I bought a radio from your shop. Upon reaching home, I realised it wasn’t working so I brought it back to the shop. It was […]

Band 5+

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