Dear Sir or Madam,
I am writing to express my dissatisfaction with the frequent delays on the bus routes in our area. Specifically, buses on routes 12 and 25 are consistently late, often by 20-30 minutes, causing significant disruption to commuters.
This unreliability makes it difficult to plan journeys and causes me to be late for important appointments. For example, due to a significant delay, I recently missed an appointment at the work reception center, which negatively impacted my job search. Without stable and reliable bus routes, this became a frequent problem.
To improve the situation, I request that bus schedules be clearly displayed at all bus stops so that passengers can see when buses are expected to arrive. Accurate and up-to-date information is required This would save people time and reduce unnecessary waiting.
I trust that you will take appropriate action to address this problem.
Yours faithfully,
Passenger Liza