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Letter

Band 5+: write a letter to bank about missing card from your package

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Note: Both the topic and the answer were created by one of our users.

Dear sir/Madam,

I am writing this letter to bring something to you about the letter that I received from your bank recently.

A week ago, I opened a bank account in your financial institution and I was extremely happy with the reception while I visited. The banking advisor told me that I would get a premium debit which comes with zero transaction fees and 10% cashback every time when I buy groceries. I was impressed with that offer and I enrolled. After several days of quest , I received the envelope which supposed to come with a card but the actual card was missing. I called the courier service and informed that some items were not included in the package. The delivery company customer service advised me to reachout to the bank as this won’t be comes under their control.

I hope you would look into this matter with some care and attention and get me the card immediately. I need to make some bulk transactions in the upcoming days for my business. If not possible to issue a card soon then please let me know the other alternatives on how to use money without the use of a card.

Yours Sincerely,

Vinay Kumar

Word Count: 204

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

6.5

The letter adequately addresses the task by clearly stating the problem and desired resolution. However, some aspects could be more concise and focused.

Coherence & Cohesion

5.5

The letter's message is mostly understandable, but the flow could be improved with better transitions and paragraph structure. Grammar errors impact the overall coherence.

Lexical Resource

6

The vocabulary used is appropriate for the context, demonstrating a good range of words. More precise and sophisticated language could enhance the letter's impact.

Grammatical Range & Accuracy

4

While the letter conveys the message, numerous grammatical errors affect clarity and fluency. Improving grammatical accuracy is crucial for a higher score.

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