🔥 Today Only: Save 30% on Premium — Offer Ends Soon! - Upgrade Now!
Letter

Band 5+: Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Note: Both the topic and the answer were created by one of our users.

I am writing with regard to the product I purchased from you last week . I had purchased a juicer from your shop with one year warranty. However, the equipment is not working properly.

First of all, you introduced the juicer as a best selling product with high efficiency. The equipment produce an irritating voice with terrible shaking.Which resulted in leaking the juicer and spilled everywhere in my kitchen. I am totally satisfied with the product.

Therefore, I request a refund for the product. I paid the bill through cash when I purchased the product and I have the receipt , along with the warranty card . As I have the required documents I believe you will arrange a refund for the product.

Moreover, as the product lacks the efficiency that you share assured while purchasing, you should also make the arrangement to pick up the juicer from my home. I hope you will make the refund and try to collect the damaged item as soon as possible.

Yours sincerely

Word Count: 170

Answers On The Same Topic:

Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Dear Sir or Madam, I recently placed an order for a food Processor residence on from your online Store on March 2, 2025. my which was delivered at March 9, 2025. I was downhearted to discover that the Glass Jar was broken into several pieces on arrival. I expected that the parcel should be well […]

Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Dear Sir/Madam, I am writing to complain about a recent purchase I made from your shop on 20th June 2024. I bought a used Dell laptop from you a few weeks ago and was initially very excited about my decision. However, after using the laptop for a week, I noticed a problem with the keyboard, […]

Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Dear Sir, I am writing this letter to complain you about my recent purchase of laptop from your shop. Which I purchased on 20th june 2024. I bought the used dell laptop from you few weeks back. I was very excited about my purchase decision but when I started using the laptop after one week […]

Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Hello, I hope you are doing good. I want to inform you that I have bought a dinner set from your retailer shop online. Unfortunately, after opening few pieces are broken and some are of different design. I have never experience this before. I am a regular customer of yours and do online shopping frequently. […]

See All

Other Topics:

• the purpose of the email • the reason for the delay • provide the solution to this situation (how can you fix it) 1. vocabulary complexity (level A1-C2) 2. grammar/style mistakes 3. vocabulary repetition 4. how much does it address the task, the format 5. coherence and cohesion of the text 6. appropriate lexical use (adequacy of used language in relation to the task)

Dear sir, I am writing to apologize for the delay in submitting the documents that you requested and to explain the reason for it. Un fortunately, I was unable to send the documents on time because i was waiting for an important certificate from my previous institution. Although I had requested it several days ago, […]

You celebrated your birthday with some friends last week in a restaurant. It was a great success and you and your friends enjoyed the evening very much. Write a letter to the restaurant to thank them. Mention the food, service and the atmosphere. Also, suggest any improvements to make things

Dear Sir/Madam, I am writing to express my appreciation for the wonderful experience my friend and I had at your restaurant last week. We visited your restaurant on Saturday evening, 25th August, and reserved a table for eight people. The occasion was very special for me because we were celebrating my birthday with my close […]

You travelled by plane last week and your suitcase was damaged. Write a letter to the airline company. In your letter: Explain what happened to your suitcase Describe the damage Say what you want the airline to do

Dear Sir or Madam, I am writing to complain about my lost suitcase during my recent flight. I travelled by plane last week, but when I arrived at my destination, my suitcase was not on the luggage belt. My suitcase is medium-sized and black, with a small blue tag on the handle. There are also […]

You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter apologize for what happened, explain why you missed the deadline, tell him/her you will avoid this situation in future.

Dear George, I am writing this letter to sincerely apologize for missing the recent project deadline, which unfortunately resulted in the company losing an important client. I had completed all the necessary paperwork and was planning to submit the project on the final day. However, my grandmother suddenly became ill, and I had to rush […]

you had just missed a friend's party,write a letter to apologise. apologise to your friend explain why you couldn't attend the party tell her what steps you will take to avoid missing it in the future.

Dear Alya, I am writing to apologies for my inability to attend your birthday party. I would like to apologies to you because I couldn’t attend your birthday party that will be held on September 3th, 2026. Initially, I really excited to be there, also I already prepared a gift for you and I am […]

You are a tenant in an apartment, and your landlord has asked you to vacate the property at short notice. Write a letter to the landlord explaining your situation. You should include details about: why you need more time to move out; what difficulties you face in finding new accommodation; how you propose to resolve the issue.

Dear Sir John, I am writing to respectfully request an extension of the notice period you have given me to vacate the apartment. Due to unforeseen circumstances, I am currently unable to move out by the specified date. The primary difficulty is that I have recently fractured my leg, which significantly limits my mobility. As […]

See All
We have detected unusual activity on your device.
Please verify your identity to continue.
Note: This verification step won't sign you in. If you have a premium account, please log in to access the service as usual.
Google/Gmail Verification
Or verify using Email/Code
We've sent a verification code to:
youremail@gmail.com (Not your email?)
Enter it below to complete the verification process.
Ensure your email address is correct, your inbox is not full, and you check your spam folder. If no email arrives, consider using an alternative email.
You will need a Premium plan to perform your action!
Note: If you already have a premium account, please log in to access our services as usual.

Plans & Pricing

Our mission is to make quality education accessible for everyone.
However, to keep our hardworking team running and this service alive, we genuinely need your support!
By opting for a premium plan, not only do you sustain us in achieving the mission, but you also unlock advanced features to enrich your learning experience.

Free

For learners who aren't pressed for time

What's included on Free
100+ Cambridge IELTS Tests
Instant IELTS Writing Task 1 & 2 Evaluation (2 times/month)
Instant IELTS Speaking Part 1, 2, & 3 Evaluation (2 times/month)
Instant IELTS Writing Task 1 & 2 Essay Generator (2 times/month)
500+ Dictation & Shadowing Exercises
100+ Pronunciation Exercises
Flashcards
Other Advanced Tools

Premium

For those serious about advancing their English proficiency, and for IELTS candidates aspiring to boost their band score by 1-2 points (especially in writing & speaking) in just 30 days or less

What's included on Premium
Save Your IELTS Test Progress & Analyze Mistakes By Question Type
Save Your Own Flashcard Sets & Use Them On Any Device
Unlock All Courses, IELTS Tests, Section & Part Practice
Unlimited AI Conversations
Unlimited AI Writing Enhancement Exercises
Unlimited IELTS Writing Task 1 & 2 Evaluation
Unlimited IELTS Speaking Part 1, 2, & 3 Evaluation
Checked Answers Will Not Be Published
Unlimited IELTS Writing Task 1 & 2 Essay Generator
Unlimited IELTS Speaking Part 1, 2, & 3 Sample Generator
Unlimited Usage Of Advanced Tools & AI Features
Priority Support within 24h (12-month plan only)

Due to the nature of our service and the provided free trials, payments are non-refundable.
Nếu bạn là người Việt Nam và không có hoặc không muốn trả bằng credit/debit cards, bạn có thể thanh toán bằng phương thức chuyển khoản:



Chọn gói:
419,000₫ 277,000 ₫ cho gói 1 tháng (chỉ 9,233₫/ngày)
1,239,000₫ 597,000 ₫ cho gói 3 tháng (chỉ 6,633₫/ngày)
2,469,000₫ 1,027,000 ₫ cho gói 6 tháng (chỉ 5,706₫/ngày)
4,929,000₫ 1,417,000 ₫ cho gói 12 tháng (chỉ 3,936₫/ngày)


Sau khi chuyển khoản, vui lòng đợi trình duyệt tự động điều hướng bạn trở lại Engnovate và bạn sẽ ngay lập tức nhận được mã kích hoạt tài khoản premium.
Nếu có lỗi xảy ra, bạn có thể liên hệ với team thông qua một trong các phương thức: email đến helloengnovate@gmail.com hoặc nhắn tin qua facebook.com/engnovate.
Vì toàn bộ công cụ trên website đều có thể sử dụng thử miễn phí, Engnovate không hỗ trợ hoàn tiền.