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Letter

Band 5+: Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I recently placed an order for a food Processor residence on from your online Store on March 2, 2025. my which was delivered at March 9, 2025. I was downhearted to discover that the Glass Jar was broken into several pieces on arrival.

I expected that the parcel should be well wrapped with proper padding inside which protect the appliance during transportation. Unfortunately, there was no such precautions taken which while packaging. I would like to return this order and expect a as convinient. I full refund as Soon ordered this appliance to gift someone on an special occassion which is already. Rassed. The order number was X2102. You can contact me via this email for the conformation of date and 。 time of collecting this parcel from my home. I hope y this and would do immediate action

needful.

Thank you

With Regards,

Vraj

Word Count: 149

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

which: 4

order: 3

Try using synonyms for the above words

Task Response

The letter addresses all parts of the task, but the clarity could be improved. The letter falls short of the required 150 words.

Coherence & Cohesion

The message is understandable, but the flow and organization could be significantly improved. Grammar errors impact the overall coherence.

Lexical Resource

4.5

The vocabulary is adequate but lacks range and precision in places. More sophisticated language would improve the score.

Grammatical Range & Accuracy

3.5

There are several grammatical errors that affect the clarity and fluency of the letter. Improved grammar is needed.

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Band 5+: Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Other Topics:

You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter • apologies for what happened • explain why you missed the deadline • tell him/her how you will avoid this situation in future.

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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