Band 9: You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it. (User-Written IELTS Writing Task 1 Sample)

Dear Sir or Madam,

I am writing to express my dissatisfaction with a recent purchase I made from your store. I was looking for a couch for my new home and found your store online. I ordered a white couch on July 13, and it was delivered to my home on July 26.

I was extremely disappointed to discover that the couch had been damaged during delivery. Upon unpacking it, I noticed several large scratches on the sofa, and the colour was also different from the one I had ordered. As this was my first major purchase for my new home, I was particularly disappointed with the condition of the product.

I would therefore appreciate it if you could either arrange for the damaged couch to be collected and provide me with a full refund, or send me a new couch matching my original order. If a replacement is not immediately available, I would be willing to accept a suitable alternative at a discounted price.

Please contact me by phone or email to arrange a convenient date for collection and let me know how you intend to resolve this matter.

Yours faithfully,

Tina

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Band 9: You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

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Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

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Check Your Answer On This Topic?

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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