Dear Sir,
I am writing this letter to complain you about my recent purchase of laptop from your shop. Which I purchased on 20th june 2024.
I bought the used dell laptop from you few weeks back. I was very excited about my purchase decision but when I started using the laptop after one week I started to notice that laptop keyboard have some issues which make me unhappy. Numeric pad on the keyboard was not working I mostly don’t use the numeric keyboard so I didn’t notice in first sight.
As you gave me the check warranty card of 1 month in which it was mentioned that if I found something faulty in that time I can return the keyboard and get full refund. So I am requesting you to give me full refund of my amount.
I am returning the laptop through the Australian Post it will reach at your shop in 3 to 4 working days. I had put the laptop safely in the carton with safe packaging so it will reach safely to you. When you will recieve the laptop kindly then refund my amount.
I will be very thankful to you if you take action on my complain.
Your’s faithfully,
Arsalan
