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Letter

Band 5+: Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Note: Both the topic and the answer were created by one of our users.

Dear Sir,

I am writing this letter to complain you about my recent purchase of laptop from your shop. Which I purchased on 20th june 2024.

I bought the used dell laptop from you few weeks back. I was very excited about my purchase decision but when I started using the laptop after one week I started to notice that laptop keyboard have some issues which make me unhappy. Numeric pad on the keyboard was not working I mostly don’t use the numeric keyboard so I didn’t notice in first sight.

As you gave me the check warranty card of 1 month in which it was mentioned that if I found something faulty in that time I can return the keyboard and get full refund. So I am requesting you to give me full refund of my amount.

I am returning the laptop through the Australian Post it will reach at your shop in 3 to 4 working days. I had put the laptop safely in the carton with safe packaging so it will reach safely to you. When you will recieve the laptop kindly then refund my amount.

I will be very thankful to you if you take action on my complain.

Your’s faithfully,

Arsalan

Word Count: 206

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Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

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