Band 7: You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely dissatisfied with the experience. Write a letter to the restaurant manager. In your letter: Explain the reason for the celebration Give details of your visit to the restaurant Say what you would like the restaurant to do Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam, (User-Written IELTS Writing Task 1 Sample)

Dear Sir or Madam,

I am writing to express my dissatisfaction regarding the recent experience my friends and I had at your restaurant last Friday evening. We planned to throw a surprise welcome party for my close friend for his first visit to Toronto. Your restaurant was my top priority to make his experience delightful and memorable as he is passionate about trying new cuisines. We booked a table online for seven people beforehand to avoid the hassle during peak hours.

Unfortunately, on arrival the receptionist informed me about the restaurant being fully booked and extra charges to access the VIP lounge. Also, the reservation was canceled due to technical errors. I was fully devastated by the fact of paying out of pocket to work things as planned as the wait time was longer than expected.

I would be most grateful if you could reimburse any extra amount charged to me including the online booking fees. I sincerely hope for a swift resolution to this matter and eagerly await for your prompt response.

Yours faithfully,

Sarah

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