Letter

Band 6+: You and your friends ate a meal at a restaurant to celebrate a special occasion, and you were extremely dissatisfied with the experience. Write a letter to the restaurant manager. In your letter: Explain the reason for the celebration Give details of your visit to the restaurant Say what you would like the restaurant to do Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam,

I am writing to you to complain about the meal and your staff service which made us enormously disappointed yesterday.

We visited your hotel yesterday. we booked one corner of your restaurant to celebrate my 20th birthday in advance. My friend suggested me your restaurant as she had a great anniversary celebration experience with your fantastic cuisines and services. Unfortunately, in contrast, I had my worst birthday celebration because of your restaurant.

When we reached there, no one came in the front to greet us or show us our booked tables. We called one of your staff member to ask about arrangements but he answered us in impolite way. Apart from this, the taste of food which we ordered was displeasure due to the fact that two of my friends got sick.

I would like to suggest you that you should heir polite and responsible staff. For yesterday, we spent $700 which was not worth thus, I want you to refund it to us; however, I don’t want to ill-comment online as it makes a bad reputation to your restaurant. If you need any information or bill or yesterday, you can me through my email ID “harni2101@gmail.com.”

I look forward to hear from you soon and hope you will take some actions in front of your staff.

Yours faithfully,

Harnisha Patel.

Word Count: 225

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Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

staff: 3

which: 3

yesterday: 3

restaurant: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses the task by explaining the reason for the celebration, giving details of the visit to the restaurant, and stating what the writer would like the restaurant to do. However, there are some lapses in content, such as the lack of specific details about the dissatisfaction with the meal and the staff service. It would be more effective to provide specific instances of poor service and the impact it had on the celebration.

Coherence & Cohesion

5.5

The message is mostly coherent and cohesive, but there are some issues with paragraphing and organization. The letter would benefit from clearer paragraph breaks to separate different aspects of the complaint, such as the initial experience upon arrival, the quality of the food, and the request for a refund. Additionally, the transition between the second and third paragraphs could be smoother to enhance overall coherence.

Lexical Resource

6.5

The writer demonstrates a good range of vocabulary and uses language effectively to convey the dissatisfaction with the restaurant experience. However, there are a few instances of awkward phrasing and word choice that could be improved for greater impact. Additionally, the use of more sophisticated and varied vocabulary would enhance the overall lexical resource.

Grammatical Range & Accuracy

6.5

The letter exhibits a wide range of grammatical structures with generally accurate use of punctuation and grammar. However, there are some minor errors in sentence structure, tense consistency, and punctuation that could be addressed for improved accuracy. Proofreading for these issues would enhance the overall grammatical range and accuracy.

An online magazine has published an article asking which men and women in the public eye are suitable role models for young people. Write a letter to the magazine recommending a celebrity you consider to be a good role model and why.

To the online magazine I read your article offering which celebrities can serve as a role model for adolescents. I would like to exemplify the globally successful singer-songwriter Taylor Swift as a positive example for young people. Taylor Swift has started her career in her teens and she released her debut album named ‘Tim McGraw’ […]

Band 7+

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Lexical Resource

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An online magazine has published an article asking which men and women in the public eye are suitable role models for young people. Write a letter to the magazine recommending a celebrity you consider to be a good role model and why.

Check Your Answer On This Topic?

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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