Letter

Band 5+: You attended a course that did not meet your expectations. Write a letter to the course administrator complaining about the course. You should include details about: - specifics of what you were expecting from the course - explanation of what was lacking or problematic during the course - what resolution you are looking for from the course administrator

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/ Madam

I am writing to express my dissatisfaction with the content of your course.

On March 19th, I bought a premium pass for “Dropshipping Course” in your online academy. I paid $237 for 3 month of online sesion without a discount. The academy offered me three “one by one” private sesions for paying cash.

Therefore, I expected to have a real unique experience but the content was really old, as if someone would had taken a youtube video and upload into the academy. Furthermore, some clases started really late which I lose time waiting for response.

The academy offer 3 month of garanty. I am in my second week, so I would like to recive a refund of my $237, because the service was not how I expected. Maybe we can exchange the money for 20 private class.

I look forward to hearing you.

Yours Faithfully

Luciano Martinez

Word Count: 150

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

academy: 4

Try using synonyms for the above words

Task Response

The letter adequately addresses all parts of the task, clearly stating the course taken, the problems experienced, and the desired resolution. The content is relevant and presented in a generally logical manner. To improve, ensure consistent accuracy in grammar and word choice throughout the letter. For example, 'sesion' should be 'session', and 'receive' is misspelled. Also, consider elaborating slightly more on the specific issues with the course content to strengthen the argument.

Coherence & Cohesion

The letter is generally coherent, but the organization could be improved. Consider grouping your points more logically, such as dedicating a paragraph to explaining the course details, another to describing the problems, and a final one to your desired resolution. Transition words could also be used more effectively to link ideas within paragraphs.

Lexical Resource

The vocabulary is adequate for the task, but there's room for improvement. Try to use more precise and varied language to describe your dissatisfaction and expectations. For example, instead of 'really old,' you could say 'outdated' or 'obsolete.' Also, avoid informal language like 'one by one' and replace it with 'one-on-one'.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Pay close attention to verb tense consistency (e.g., 'would had taken' should be 'had taken'), subject-verb agreement, and correct article usage. Also, review sentence structure to ensure sentences are clear and concise. For example, 'I look forward to hearing you' should be 'I look forward to hearing from you.'

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