Letter

Band 7+: You attended a course that did not meet your expectations. Write a letter to the course administrator complaining about the course. You should include details about: - specifics of what you were expecting from the course - explanation of what was lacking or problematic during the course - what resolution you are looking for from the course administrator

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Note: Both the topic and the answer were created by one of our users.

Dear Swimschool Authority,

I hope you are doing well. I am writing this letter to express my thoughts and offer feedback about a recent class I took with my friend.

I was recently enrolled in the adult swimming classes through your website, which were held for 3 days over the Christmas long weekend in the evening at the Canada Sports Complex. We were paired with 8 more students, and each class was 2 hours in length. Taught us the basic survival swimming techniques.

A few things that concerned me during my training were the water quality. The filters were not very effective in cleaning the pool, which caused me an eye infection. The ramp was slippery as well, and the trainer was more focused on the regular students.

However, the experience can be enhanced just by maintaining the pool and the area around it by using the filters adequately and by treating each trainee equally.

I look forward to your prompt actions.

Yours sincerely,

Jenab

Word Count: 165

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately covers the requirements of the task, explaining the course details, dissatisfactions, and suggestions for improvement. However, there's room for enhancement in providing more specific details about the dissatisfactions and suggestions. For example, elaborating on the trainer's focus on regular students or providing more concrete suggestions for pool maintenance could strengthen the response.

Coherence & Cohesion

The letter is generally well-organized and easy to follow. The purpose of the letter is clear from the beginning, and the information is presented in a logical order. However, transitions between some ideas could be smoother to enhance the flow. For example, elaborating slightly more on the transition between the description of the course and the specific issues experienced could improve coherence.

Lexical Resource

The vocabulary used is appropriate and effectively conveys the writer's message. There is room to enhance the range of vocabulary to express the issues and suggestions with greater precision. For instance, instead of 'not very effective,' more specific terms related to water quality could be used.

Grammatical Range & Accuracy

The letter demonstrates a good command of grammar with very few errors. The sentence structures are varied and generally well-controlled. A minor adjustment could be made in the second paragraph for clarity and grammatical precision: 'Taught us the basic survival swimming techniques' could be improved to 'We were taught basic survival swimming techniques.'

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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