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Letter

Band 6+: You borrowed a laptop from your company to work from home, but you accidentally spilled liquid on it, and it no longer works. Write a letter to your manager apologizing for the damage. You should include details about: - how the damage occurred - the current condition of the laptop - what steps you will take to resolve the issue or replace the device.

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Note: Both the topic and the answer were created by one of our users.

Dear, Jody

I am writing to inform you of an indicident that occured over the weekend, where I accidentally spilled coffee on the laptop that you loan to me. I am regrettable sorry, I know how much your laptop means to you and the data that was stored on it. Firstly, the coffee spilling on the laptop was because of an error in my judgement; I am a bit clumbsy. I was making a cup of coffee when I received a call from Carl, our manager, I rushed to take the call after pouring myself a fresh cup of coffe and didnt realize that the charger was still plugged in. The charger being in the passage, got tangled with my leg and I slipped right over the laptop. The coffee fell right in the middle of the keyboard, all I saw was a light glitch in the laptop but I was so focused on not getting burned that I didnt immediately take the laptop up. I am incredibly sorry. I feel terrible about the incident especially since its one that couldve been prevented. But moreso because I know the important data that was being stored on your laptop. I fully intend on replacing your laptop at the soonest convenience.

Your colleage,

Sikena

Word Count: 212

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Overall Band Score

6
(+/- 0.5)
Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.
Grammar Mistakes: N/A
Vocabulary Repetition:
laptop: 8
coffee: 4
Try using synonyms for the above words

Task Response

7
The letter covers all three required points: how the laptop was damaged, why you feel terrible, and your plan to repair or replace it. The tone is appropriately apologetic and the content is relevant. However, there are some lapses in clarity and accuracy: the sequence of events is a bit confusing (e.g., the charger being tangled and the coffee falling), and some details are unclear. Additionally, there are several spelling and grammatical errors (e.g., 'indicident', 'occured', 'loan' instead of 'lent', 'clumbsy', 'coffe', 'didnt', 'couldve', 'colleage') that affect readability. To improve, ensure the narrative is clear and concise, and proofread for spelling and grammar. Also, consider structuring the letter with clear paragraphs for each bullet point.

Coherence & Cohesion

6
The letter is generally easy to follow, with a clear structure: an opening, an explanation of the incident, an apology, and a plan for resolution. However, the flow is disrupted by some long, run-on sentences and abrupt shifts in focus. For example, the explanation of the accident is quite detailed but could be organized more clearly. Consider breaking longer sentences into shorter ones and using cohesive devices (e.g., 'Firstly', 'Moreover', 'As a result') to improve the logical progression of ideas. The paragraphing is adequate but could be more distinct, with each paragraph focusing on a single main idea.

Lexical Resource

6
The letter uses a reasonable range of vocabulary, with some appropriate formal expressions (e.g., 'I am writing to inform you', 'I fully intend on replacing'). However, there are several spelling errors (e.g., 'indicident', 'occured', 'clumbsy', 'colleague') and some awkward or informal phrasing (e.g., 'I am regrettable sorry', 'at the soonest convenience'). To improve, use more precise and natural vocabulary, and proofread for spelling. For instance, 'I am deeply sorry' would be more natural than 'I am regrettable sorry', and 'as soon as possible' is more idiomatic than 'at the soonest convenience'.

Grammatical Range & Accuracy

4
The letter contains a variety of sentence structures, but there are numerous grammatical errors and punctuation issues that affect clarity. Examples include: 'the laptop that you loan to me' (should be 'loaned'), 'I am regrettable sorry' (should be 'I am terribly sorry'), 'didnt' (missing apostrophe), 'couldve' (missing apostrophe), and 'Your colleage' (spelling error). There are also run-on sentences and comma splices, such as 'I was making a cup of coffee when I received a call from Carl, our manager, I rushed to take the call...'. To improve, focus on subject-verb agreement, correct use of past tense, and proper punctuation. Reading the letter aloud can help identify where sentences should end or pause.

Answers On The Same Topic:

You borrowed a laptop from your company to work from home, but you accidentally spilled liquid on it, and it no longer works. Write a letter to your manager apologizing for the damage. You should include details about: – how the damage occurred – the current condition of the laptop – what steps you will take to resolve the issue or replace the device.

hello my dear friend Alihan, I am worked hard yerterday for a work presentation of biology and I udwittigly dropped my coffee on your laptop. and I damaged very hard. I am really sorry about that, I think I should not take your laptop. Next time I never do that and never take someone laptop, […]

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