Band 4+: You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: * Introduce yourself. * Explain that you did not buy the items listed. * Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

The letter adequately addresses the task by introducing yourself, explaining the unauthorized purchases, and requesting action from the bank. However, elaborating further on the specific items or amounts in question could strengthen the response. Also, proofread the letter to eliminate minor grammatical errors. The letter falls short of the required 150 words.

The letter's organization is somewhat clear, but the flow of information could be improved. Consider using more explicit transitions between your introduction, the explanation of the fraudulent charges, and your request for action. For example, you could start a new paragraph when you transition to explaining the fraudulent charges and again when you state what you want the bank to do. Also, avoid abrupt jumps in ideas to enhance readability.

The vocabulary used is basic and lacks the precision needed for a formal letter. To improve, use more specific and formal language. For instance, instead of 'number of expenses,' you could say 'several unauthorized transactions.' Instead of 'whi did this,' use 'who made these transactions.' Expanding your vocabulary will make your letter sound more professional and authoritative. Boost vocabulary complexity to elevate the overall score.

The letter contains several grammatical errors that affect clarity. Correct the sentence 'Today i got my credit card statement which shows number of expenses' to 'Today, I received my credit card statement which shows a number of expenses.' Also, revise 'I am prety sure that i did not make this purchases as i am out of country since last two months' to 'I am certain that I did not make these purchases, as I have been out of the country for the past two months.' Pay close attention to verb tense consistency and subject-verb agreement. Proofreading carefully will help eliminate these errors.