Letter

Band 5+: You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

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Dear Bank Manager,

I hope this message finds you well. My name is Gautam Kumar, and I live in Navi Mumbai. I have a savings account in your SBI Bank. I want to tell you that you have sent me the debit card, but there is no debit card in the envelope.

This happens for the first time. I would like to tell you, before sending the card, kindly check it. Now it was important to me. I am going to aborad for office purposes, therefore I need the card. What should I do now? If I want the urgent card. Please give a solution for this.

Therefore, I am writing the letter. I am facing the finacial issues, because I regularly go to the bank and withdraw money. It is very hectic for me. I would like to kindly request to take prompt action on this matter. Thank you for your attention to this matter.

Best regards.

Word Count: 158

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter addresses the main points of the task, explaining the reason for writing, expressing concern, and asking about the bank's intended actions. However, the organization and clarity could be improved. The tone is generally appropriate, but the language used is sometimes repetitive and lacks precision. To improve, focus on structuring the letter more logically, using more varied vocabulary, and ensuring each point is clearly and concisely explained.

Coherence & Cohesion

The letter's organization is somewhat unclear, and the flow of ideas could be improved. The purpose of the letter is stated, but the progression of concerns and requests lacks a smooth transition. Consider using more explicit linking words and phrases to connect your ideas and ensure each paragraph focuses on a single aspect of your message. For example, clearly separate the explanation of the issue, your concerns, and your requested actions into distinct paragraphs.

Lexical Resource

The vocabulary used is basic and somewhat repetitive. While the language is generally appropriate for the context, it lacks the precision and sophistication that would enhance the letter's impact. Try to incorporate a wider range of vocabulary related to banking and expressing concerns, such as 'discrepancy,' 'unauthorized access,' or 'immediate replacement.' Also, avoid informal phrases like 'What should I do now?' and replace them with more formal alternatives. Boost vocabulary complexity to elevate the overall score.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Sentence structures are often simple and repetitive, and there are issues with verb tense, word order, and article usage. For example, 'I am going to aborad' should be 'I am going abroad.' To improve, focus on using a variety of sentence structures and carefully proofread your work to correct grammatical errors. Pay attention to subject-verb agreement, correct tense usage, and proper article usage.

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