Band 5+: You hired a contractor to do some repairs on your home, but you are not satisfied with the quality of the work. Write a letter to the contractor expressing your dissatisfaction. You should include details about: - What repairs the contractor was hired to do - What specific problems you have with the work - What you expect the contractor to do to fix the situation.

Dear Maam,

Hope this letter finds you well. I am writing to leave a feedback regarding the home repairs that was made to my house. As you know, my friend referred me to you because she had proven your worked was excellent.

However, I am quite dissatisfied on the outcome of the modular cabinets, as i expected to be an aluminum type of material you will used unfortunately i was not informed that you suddenly change to plywood material and had been installed without my approval. Your work had have affects our decision to change the plan of renovation in our kitchen.

Hope this will reached your attention to be transparent to whatever changes has made in the plan between your customers, as this will helps to have an open communications in every details that is to be made.

Nevertheless,to sort out this issue, I would like to ask either a payback or to change the cabinets according to ur preferences. I will greatly appreciate if you could give our request as this was not our fault. Please contact me as soon as possible, you have my Home and mobile number. I will expect the response.

Yours truly

Mopr