Band 8+: You hired a local company to renovate your kitchen, but the work was completed to a poor standard. Write a letter to the company complaining about the renovation work. You should include details about: - what specific problems you have with the work - how these problems have affected your daily life - what you expect the company to do to resolve the situation.

Dear sir

I am writing to complain about the kitchen renovation your company recently finished at my home. I am not happy with the quality of the work.

First, the cabinets were not installed correctly. Some of them are not straight, and one door cannot close completely. Also, the floor tiles were put in unevenly, and there are several gaps between them. In addition, the electrical outlet near the sink is loose, which makes it unsafe to use.

These problems have made my daily life more difficult. It is hard to cook because the cabinet door keeps opening by itself, and I am worried I might trip on the uneven tiles. I also avoid using my kitchen appliances because I do not feel safe plugging them in.

I would like your company to send someone to fix these issues as soon as possible. I expect the repairs to be done for free because the problems came from poor workmanship.

I hope you can solve this matter quickly.

Yours faithfully,

Bao Khang