Letter

Band 5+: You recently attended a concert at a local venue, but were very disappointed with the experience. Write a letter to the venue management complaining about the concert experience. You should include details about: - the specific issues you encountered during the concert - how these problems detracted from your enjoyment - what resolution you are hoping for, such as a refund or voucher.

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Dear Sir or Madam,

I am writing to report that I didn’t enjoy the concert

The concert date is 23.08.25.The ticket were bought a month before the event.When I reached my place,it was taken by unknown individuals.I kindly asked them to free up the place,but they rejected.I had to call the manager,to solve the problem that has arisen.The manager couldn’t find the solution that would be suitable everyone. The manager suggested to take another seat,that was far from the stage. I was forced to take it. From a new place,the singer couldn’t be heard,therefore my enjoyment was restricted,and I was forced to leave the concert,without receiving any positive emotions.I had to confess that I’m not satisfied with the work of the manager.I see only one solution in this situation.I demand a refund for the ticket.I can be reached at email sophietrushenko@gmail.com.I will be very grateful for the refund.

Thank you for your attention to this matter,

Sincerely,

Sophie

Word Count: 158

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately addresses the task by outlining the issues encountered during the concert, explaining how these problems affected the writer's enjoyment, and stating the desired resolution. To improve, consider adding more specific details about the issues, such as the seat numbers and a more vivid description of how the sound quality was affected. Also, ensure a consistently formal tone throughout the letter.

Coherence & Cohesion

The letter is generally coherent, presenting a clear sequence of events. However, the organization could be improved with more distinct paragraphing to separate different aspects of the complaint (e.g., the initial seating issue, the manager's response, and the impact on your enjoyment). Transition words could also be used to link ideas more smoothly.

Lexical Resource

The vocabulary is adequate for conveying the message, but it could be enhanced with more varied and precise word choices. For example, instead of repeatedly using 'problem' and 'solution,' consider alternatives like 'issue,' 'resolution,' or 'compromise.' Using more descriptive language to express your disappointment would also strengthen the letter.

Grammatical Range & Accuracy

The letter contains grammatical errors that affect clarity. Focus on improving sentence structure, subject-verb agreement, and correct use of articles and prepositions. Pay close attention to punctuation, especially commas and periods, to ensure sentences are clear and easy to read. Reviewing basic grammar rules and proofreading carefully can help improve accuracy.

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