Band 6: You recently bought a new appliance but it is not working properly. Write a letter to the store where you bought it. In your letter: • Describe the problem with the appliance • Explain what happened when you tried to return it • Say what you want the store to do (User-Written IELTS Writing Task 1 Sample)

Dear Sir,

I am writing this letter to express my dissatisfaction towards your service. I lately purchased a juicer from your store, which cost me $60, And unfortunately It stopped working properly after one use. Even though it was working well when i checked it at the shop, but it started making a weird noise when I used it at home.

I personally visited the store next day to complain about the issue, but each of the authority members were unwilling to listen my problem. Even they ignored it just by saying that it is not their responsibility despite having a three-months warranty. However, I also tried to find and fix the issue by myself after getting back to home, but unfortunately it was pointless because I am not skilled to repair any equipment.

I was excited to get it because it was not available at other stores or anywhere else. Therefore, I would really appreciate it if you could solve this issue as soon as possible or you can refund all the payment. Moreover, it would be best if you impose the strict rules to regulate the behaviour of staff.

I hope you will give a prompt response.

Yours faithfully,

Daljit Kaur.

Band 6+: You recently bought a new appliance but it is not working properly. Write a letter to the store where you bought it. In your letter: • Describe the problem with the appliance • Explain what happened when you tried to return it • Say what you want the store to do

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