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Letter

Band 5+: You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

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Note: Both the topic and the answer were created by one of our users.

Dear John,

I recently bought BMW C160 from your city branch on 1st August and exactly after a week I am facing a noise issue with the car engine. I tried calling your branch and wrote multiple emails along with a few messages but no have get back to me.

Recently i was driving normally suddenly a noise started coming from the car engine and checked the engine but i noticed some broken wires out of nowhere. I tried contacting the sales manager via his email and sent a few messages on his phone number but the sales manager didn’t even send a reply back to me this made me very disappointed.

At the time of my deal with the sales manager, he gave the word that I can 6-month guarantee of my car but now he is ignoring me. Now i want to give his respond as earliest as possible and guide what should i do with my car and who will bear the cost of my car.

I am waiting for your manager response.

Regards,

Ali

Word Count: 178

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

manager: 4

engine: 3

sales: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses the task, but it could be more detailed and persuasive.

Coherence & Cohesion

The letter is generally coherent, but the flow could be improved with clearer transitions and more logical organization.

Lexical Resource

5.5

The letter uses a good range of vocabulary, but some choices could be more precise and sophisticated.

Grammatical Range & Accuracy

4.5

The letter contains several grammatical errors that affect the clarity and fluency of the message.

Answers On The Same Topic:

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I am writing to express my concern regarding a second-hand car I recently purchased from your company. Since the purchase, I have encountered several issues with the vehicle, and despite multiple attempts to contact your team by phone, voicemail, and email, I have received no response. It is extremely disappointing that […]

Band 9

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I am writing to express my profound dissatisfaction with a second-hand vehicle I purchased from your company several weeks ago. Despite repeated attempts to contact your office via telephone, email, and voicemail messages, I have yet to receive any response, which I find deeply frustrating. Given that this is my first […]

Band 9

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I want to express my dissatisfaction with a used car that I purchased a few weeks ago. I have tried reaching the company by phone, message, and email and am still waiting for a response from the company, which has been more than a week now. This has been so frustrating […]

Band 7+

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I am writing this letter to express my dissatisfaction towards the customer service and ignorance recieved by me after buying a used car from your company. Last week, I purchased the red coloured sports variant of the 2007 model Toyota Corolla from your car agency. Despite the clean car history, it […]

Band 6+

You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam, I am reaching out to you in order to discuss problems in the recently bought second-hand car from your company. Despite my efforts in trying to reach out to you via phone, messages or emails, I am yet to hear back from you. This is really disheartening and very unacceptable from […]

Band 6+

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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