Band 7+: You recently bought a second-hand car from a company that sells used cars, but the car developed some problems. You have phoned, left messages and sent emails, but you have not heard anything from the company that sold you the car. Write a letter to the manager. In your letter explain the problems you have had in contacting the company, and explain your dissatisfaction describe the problems with the car tell the manager what you want him to do

Dear Sir or Madam,

I want to express my dissatisfaction with a used car that I purchased a few weeks ago. I have tried reaching the company by phone, message, and email and am still waiting for a response from the company, which has been more than a week now. This has been so frustrating for me, as this is my first vehicle, and we both had a mutual agreement on how we would handle such an issue with the car if it arose.

After a week, the car started producing a rattling noise from the front compartment, and I sometimes noticed some alerts popping up on the display, like an engine light. I tried sending pictures of the alerts in the email that I received from your business card but haven’t heard anything about it yet. I also checked on YouTube about how I should be cautious and move forward if I had such a problem with my vehicle but have not found anything related. So, I request your assistance with this. Please guide me on how I can resolve this issue and repair it so that I can return to my normal routine.

Looking forward to your response.

Yours Sincerely,

ABC