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Letter

Band 5+: You recently bought an item online, but it was damaged when it arrived. Write a letter to the company. In your letter: describe the item explain the issue with it say what you want the company to do.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing this letter to inform you about my goods was broken. I used your company which deliver my package to my office several days ago.

First of all, the machine is air compressor which is the black color, type 3323. I wanted to buy compressor for my workshop because I must use the machine to maintenance product from my coustumers such as mobil phones, motorcycles, and cars.

At the time,I bougt the air compressor and I choosed your company to deliver my package to my office. Unfortunately my item was damage and the compressor cannot be used, actually this is my firs time to use your company.

I would appreciate it if you could check this problem and provide me with a solution such as maintanence my machine or change my money. I suggest you to be care to deliver package which coustumers orders.

I look forward to receiving your response.

Yours faithfully,

Aleksander grahan bell.

Word Count: 162

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

compressor: 4

which: 3

deliver: 3

package: 3

machine: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses all parts of the task. Minor improvements in clarity and structure would enhance the response.

Coherence & Cohesion

5.5

The letter's message is mostly understandable, but some organizational and grammatical issues affect the flow. Improving sentence structure and paragraphing would significantly improve coherence.

Lexical Resource

The vocabulary used is appropriate for the context, but a wider range and more precise word choices would enhance the letter's sophistication.

Grammatical Range & Accuracy

While the letter conveys the main message, numerous grammatical errors and inconsistent sentence structures detract from the overall accuracy and range. Focusing on grammatical accuracy is crucial for improvement.

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