Band 6: You recently bought an item online. When it was delivered you found that the item did not work correctly. Write a letter to the manager of the company. In your letter, • Describe the item and the problem with it • Explain why the item is important for you • Say what you want the manager to do. (User-Written IELTS Writing Task 1 Sample)

Dear Sir/Madam,

I hope this message finds you well. I am one of your customers and am writing to bring to your attention an issue that I have been facing recently. I brought a bluetooth speaker online, but when I received the product it was not turned on. Even though it was fully charged, I placed the speaker on charging for whole night, but the issue was not resolved.

Although, I purchased the speaker as a gift for my brother for his sixteenth birthday, I managed with a chocolate instead. I have promised him for the actual gift after the event, and I explained to him about the situation. Furthermore, this product was not available in the local market; thus, purchasing it from an online store was the last option for me.

Being a reputed online seller, I hope you will investigate the matter and provide me with a replacement of the item as quickly as possible. Moreover, if similar product is not available at this moment, please arrange a pick up and initiate a full refund.

I look forward to a positive response.

Yours faithfully,

Subhas Kundu

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Task Response

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You recently bought an item online. When it was delivered you found that the item did not work correctly. Write a letter to the manager of the company. In your letter, • Describe the item and the problem with it • Explain why the item is important for you • Say what you want the manager to do.

You recently bought an item online. When it was delivered you found that the item did not work correctly. Write a letter to the manager of the company. In your letter, • Describe the item and the problem with it • Explain why the item is important for you • Say what you want the manager to do.

You recently bought an item online. When it was delivered you found that the item did not work correctly. Write a letter to the manager of the company. In your letter, • Describe the item and the problem with it • Explain why the item is important for you • Say what you want the manager to do.

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Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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