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Letter

Band 5+: You recently ordered something online. When the delivery came it was not complete. Write a letter to the company. In your letter: - Explain what you ordered and what was missing from your delivery - Explain the importance of this delivery - Ask for a replacement item to be sent

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing this letter to express my dissatisfaction with the last delivery, which was not complete. I ordered a smartwatch of the company Boat including charger. Unfortunately, the charger was missing when the delivery arrived on 20th November 2024.

Since I ordered it for my brother as a surprise birthday gift, I am highly disappointed with your service. In addition to the missing item, the delivery was delayed for 2 days according to the mentioned date when I ordered the item. Due to this, I was not able to gift the product on time which I never missed since last 6 years.

To avoid this circumstance, I would appreciate it if you could send me a replacement of this product at the earliest. Moreover kindly assure that the box contains all the required accessories.

I look forward for your prompt response and I hope to get a proper replacement.

Yours faithfully,

Daniel Simon

Word Count: 158

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