Band 6: You recently purchased a product from a shop, but it did not meet your expectations. Write a letter to the shop manager. In your letter: Explain what the product is and what was wrong with it. Describe how you feel about the product. Tell the manager what you would like them to do to resolve the issue (User-Written IELTS Writing Task 1 Sample)

Dear Sir,

I am writing to address an issue which I encountered, after purchasing a product from your electronics shop.

To begin with, the gadget was an electric speaker powered by batteries. Despite being told that one charge could last up to 10 hours, it is only facilitating about 6 hours. Unfortunately, the speakers are also making strange sounds, when playing on full volume and that is affecting my experience.

Moreover, the build quality of the product is remarkable, but having attractive looks can not justify the internal issues. Furthermore, the price is quiet questionable, for the performance a user will be facing. Overall, it is not for a person like me who is fond of music, and enjoy to listen daily.

Lastly, being a regular customer, I would like to suggest you that all the items should be gone through proper quality check before coming to the front displays. Although, the reputed company products which you used to sell were better than this brand, they used to come with extended warranties and a better battery life at a reasonable price point.

Thank you for your time. I appreciate that.

Yours Faithfully,

Arshdeep Singh Gill

Write a letter to your boss apologising for the recent meeting you missed at work. 1-Apologise for missing the meeting. 2-Explain what happened. 3-Say what you will do to compensate.

Dear Mr. Kelvin, I am writing to apologize for missing the meeting on the new product review assessment on the 30th day of April, 2026. I knew what this meeting and my presence in it, meant to you and I sincerely apologize for any inconveniences my absent caused you. I missed the meeting because my […]

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As a group leader you arranged an educational tour to a foreign country for high-school students. They all enjoyed the language training and the cross-cultural education, and provided very positive feedback. Write a thank-you letter to the managing director of the school.