Letter

Band 6+: You recently purchased a product online, but it arrived with a significant defect. Write a letter to the company explaining the situation. You should include details about: - the product you purchased and the date of purchase - the nature of the defect - what action you would like the company to take.

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Good afternoon! I am turning to you for a solution about a problem I had while buying from your company.

I have recently placer an online order on your website that consisted of a couple of things, although during the delivery one of them was damaged so the receiven product is unusable.

I needed the said product to arrive as soon as possible which is why I chose your company and paid extra for the delivery so i was quite upset when the product I receiver did not live up to the expectations you have set on your website.

Since, I have ordered the same product but made by a different company. I would like to request a refund for the unsuccesful delivery a return the product.

Please get back to me as quickly as possible. Best regards!

Word Count: 138

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

product: 4

delivery: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses the task by explaining the damaged product, the dissatisfaction, and the desired resolution. There are a few minor areas for improvement. For instance, providing specific details about the damaged product (e.g., the name of the product, the nature of the damage) would enhance the letter. Also, while the letter requests a refund and return, elaborating on the urgency or impact of the issue could strengthen the request. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is generally coherent, but the organization could be improved for better flow. Consider dedicating a separate paragraph to each of the points mentioned in the task instructions (the damaged product, why you were unsatisfied, and what you want them to do). Using more explicit transition words and phrases would also enhance the connection between ideas.

Lexical Resource

The vocabulary is adequate for the task, but there's room to enhance it with more precise and varied word choices. For instance, instead of 'a couple of things,' you could specify 'several items' or list the items. Using synonyms for common words like 'product' and 'delivery' can also improve the lexical richness.

Grammatical Range & Accuracy

The letter contains grammatical errors that affect clarity. Focus on improving sentence structure and accuracy in verb tense usage. Pay attention to subject-verb agreement and correct use of articles (a/an/the). Proofreading carefully before submitting can help catch these errors.

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You recently applied for a job, but you have not received any response from the company. write a letter to the HR manager. in your letter: explain which job you appled for and when say why you are writing ask for an update on your application status

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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