Letter

Band 4+: You recently purchased a product online, but it arrived with a significant defect. Write a letter to the company explaining the situation. You should include details about: - the product you purchased and the date of purchase - the nature of the defect - what action you would like the company to take.

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Dear Sir or Madam

I’m writing yo you to solve an electronic device problem.Recently I have ordered an electronic device from your online website.

Yesterday,I purchased a laptop (Order number: 45892).Unfortunately when he product arrived I notuced a serious defect,where I want to turn on the notebook, it didn’t work.In my opinion technique don’t toil because of cold because when delivery man gives me it was cool.

I didn’t know what to do in such situations.At first I ovserved phone number company and decided call them but they didn’t reply me.Secondly,I think maybe it’s charging broken and bought a new charger.

I demand that you are fixing me my laptop or let a new.Next time, I will write bad review if we dont solve my problem.

Yours faithfully,

Aizada Muradkhan

Word Count: 130

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

didn't: 3

Try using synonyms for the above words

Task Response

The letter addresses the task by explaining the problem with the laptop, detailing troubleshooting steps, and stating the desired resolution. However, the language used contains grammatical errors and lacks precision, which affects clarity. To improve, focus on using more accurate vocabulary and constructing grammatically correct sentences. Also, avoid including threats in a formal letter. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter's organization is somewhat unclear, and the progression of ideas is difficult to follow. Paragraphing could be improved to separate distinct points, such as the description of the fault, troubleshooting steps, and desired resolution. The tone is inconsistent, shifting between polite and demanding. Using more formal language and structuring the letter with clear topic sentences for each paragraph would enhance coherence.

Lexical Resource

The vocabulary used is basic and lacks precision. There are instances of inappropriate word choice and awkward phrasing. To improve, focus on using more specific and varied vocabulary related to electronic devices and customer service. For example, instead of 'fixing me my laptop,' consider 'repairing my laptop' or 'providing a repair service for my laptop.'

Grammatical Range & Accuracy

The letter contains frequent grammatical errors, including incorrect verb tenses, subject-verb agreement issues, and awkward sentence structures. These errors impede understanding. Focus on improving basic grammar skills, such as correct tense usage, article usage, and sentence construction. Proofreading carefully for errors before submitting the letter is essential.

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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You recently applied for a job, but you have not received any response from the company. write a letter to the HR manager. in your letter: explain which job you appled for and when say why you are writing ask for an update on your application status

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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