24 Hours Only: Get 39% OFF on Our Premium Plan - Check Out Now!

Letter

Band 4+: You recently purchased a product online that did not meet your expectations and had several issues. Write a letter to the company's customer service manager complaining about the product. You should include details about: - what product you purchased and the problems you faced - how these problems affected your use of the product - what you expect the company to do to resolve the situation.

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Sir,

I shop online from your company’s website dated 20 july () . My order track Id is 5678. I’m writing to complain you about your product which I recorded yesterday.

I was scrolling my phone few days back and I have been seen your website a couple of time, then I decided to purchase a laptop as you shown 10% discount on overall order. There are plenty of issues i have faced during my purchasing. First, it shows discounted price , however, after completing the procedure it shows the original price. Somehow after receiving my product, my laptop was damaged and the charger was not in the parcel.

I was so disappointed that point , because that was the last date of my assignment submission, additionally I have to taken the online class but due to this situation i was not able to join the class.

Now, I want from you to refund my money or exchange the product without the new one.

I hope this information is helpful for solving my issue.

kind regards,

Malaika Butt

Word Count: 179

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

product: 3

Try using synonyms for the above words

Task Response

5.5

The letter addresses the task but lacks detail and clarity in some areas. More specific information about the product and the problems encountered would improve the response.

Coherence & Cohesion

4.5

The letter's structure and flow could be improved. Better paragraphing and clearer transitions between ideas would enhance coherence.

Lexical Resource

The vocabulary used is adequate but could be more precise and varied. More sophisticated language would improve the overall impression.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity and overall fluency. Improving grammatical accuracy is essential.

Other Topics:

You live in a house opposite a park. Every day a man brings large dogs to the park and lets them run free. Write a letter to your local council complaining about the danger.? In your letter: - say where the park is, - say how often this happens - give a description of the man and the dogs.

Dear Sir/Madam, I am writing this letter to express my concern about the man how always take his dog at the Panbol Park opposite my house. I should make a report about it because That Man do not take care his dog when it is play at the Park. It almost everyday that Man take […]

Band 4+

You hired a contractor to renovate your bathroom, but you are not satisfied with the quality of the work done. Write a letter to the contractor apologizing for your previous anger, but stating that the work needs to be redone. Include the following: - Describe the specific issues with the bathroom renovation. - Explain how these issues deviate from the agreed-upon contract or standards. - Suggest a solution to rectify the problem and prevent similar issues in the future.

Hello, Mr. Daniel I’m going to complain about your workers work. First of all, I ordered my bathroom renovation in an industrial style. However, your employers have created a mix of classic and industrial styles. Also, the job have done with a lot of issues like isn’t precise measurement of the bath. In addition, the […]

Band 6+

Your friend is planning to study abroad write a letter to your friend in your letter give advice about living in another country suggest what they should take with them warn them about possible challenges

Dear Ainee, I hope you’re doing.i was really excited to know that you are planning to study abroad for a better future it is such a great opportunity for you. First of all you keep in your mind when living in in another country everything feel different like culture, food, language at first. but you […]

Band 5+

You are a football player, but you have to leave the team for a while, write a letter to your team-mate and say: - why you have to leave, - how much you love the football team, - when you are coming back.

Hello Azad, I hope this letter finds you in radiant health and the best of spirits. I am writing you this letter to inform you of that! I will not be able to be part of our football team, and it’s it’s a month away from the game. My grandfather has suffered a stroke, and […]

Band 7+

You should spend about 20 minutes on this task. Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel. Write a letter to the airline. In your letter explain what has happened describe the bag and its contents say what you would like them to do about this problem You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows:

Dear Sir/Madam, I am writing to inform you that, I left my cabin bag last week in flight. I was too excited to visit London as this was my first trip without any compannion. As soon as our plane landed, I get in touch with my parents on video call due to that I forgot […]

Band 5+

Your neighbor's dog frequently enters your yard and causes damage to your garden. Write a letter to your neighbor explaining the situation. You should include details about: - the specific damages caused by the dog - how often this is happening - what you would like them to do to prevent it in the future.

hi mester adam i am writting this letter to you to complain about a proplem i have been suffering from because of your dog yesterday he enterd my yard and scratch my fence and peed on the porch , he also teared down the clothes i put it on the hanger , and he tried […]

Band 4+

See All