Letter

Band 7+: You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

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Dear Sir/Madam,

I trust you are doing well.

I am writing to express my dissatisfaction with the service I received during my stay at your hotel last week. My name is X Y and I stayed in a double-bed room with my wife and two children from the 12th to 19th of September.

Unfortunately, the room was not properly cleaned-the bedsheets had mites and the odor was unpleasant. Aditionally, the shower was not functional, and my family and I had to seek a different establishement for that purpose. Despite informing your staff, the problem was not resolved.

Moreover, although your website mentioned that breakfast was included, none was provided. Furthermore, Most Items on the menu were not available, and those that were got served cold.

I am deeply saddened by this experience, as I had high regards for your esteemed hotel. I would appreciate if you could offer a partial refund or a complimentary stay as compensation.

I hope this issue would be taken into consideration.

Yours faithfully,

Souheil Ouzini

Word Count: 170

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter appropriately addresses the task, clearly outlining the writer's dissatisfaction with the hotel service. The points are relevant and sufficiently detailed. To further enhance the letter, consider adding specific details to strengthen the complaints and making the requested compensation more specific.

Coherence & Cohesion

The letter is generally well-organized and easy to follow. The issues are clearly presented in a logical order. However, transitions between some points could be smoother to enhance the overall flow. For example, consider using more varied linking words or phrases to connect the paragraphs and ideas more cohesively.

Lexical Resource

The vocabulary used is appropriate and conveys the message effectively. There is room to enhance the letter by incorporating a wider range of vocabulary to express dissatisfaction and request compensation more precisely. For instance, instead of 'unpleasant odor,' you could use 'musty smell.' Also, consider using stronger verbs and more descriptive adjectives to make the letter more impactful.

Grammatical Range & Accuracy

The letter demonstrates a good command of grammar, with only minor errors. Pay attention to spelling ('Additionally' is misspelled) and sentence structure to improve accuracy. For example, the sentence 'I hope this issue would be taken into consideration' could be rephrased to 'I hope you will take this issue into consideration' for better clarity and grammatical correctness.

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Band 7+: You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

You recently stayed at a hotel and were disappointed with the service you received. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced during your stay Say what you want the manager to do about it

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Write a letter to the college administration. In your letter: ask about the course details ask about the fees ask about accommodation options

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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