Dear Sir,
I am writing this letter to express my disappointed with the services from your workers, when I stayed at your hotel a couple of days ago.
While I was searching an accommodation to stay on my holiday, I found your hotel wich is close to the Asmara beach. I was interested with the place because it is cheaper than others’ hotel and it has beautiful view from the windows.
However, the Air Conditioner is broken and I felt uncomfortable because that night was hot. I had requested the resepsionis to ask the housekeeper to check and fix it. But they did not answer my demand wherefore they are busy and I felt disappointed.
I would like to request you to ask your workers fix the Air Conditioner directly and make sure the same situation will not happen.
I hope you respond my complaint and this letter will help you to know shortcomings of your hotel.
Yours faithfully,
Rahman
